Returns & Exchanges

At SINCERELY YOURS, we want you to love your beauty routine, which is why we offer a 30-day window for returns on products in their original, unopened condition. If your purchase didn't meet your expectations, our dedicated team is here to ensure a seamless exchange or refund process.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

2

Pack with Care

Place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Label and Ship

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing